Gourmet Food Retail Technology Solution

Gourmet Foods, Deli, Bakery, Chocolate and Sweets

Deli, gourmet foods, bakery and other similar outlets are highly popular in North America especially because they offer variety of products even for the most demanding tastes.

Normally, gourmet food outlets are located in crowded places like shopping malls, markets and other public venues. It is a growing $1.3 billion industry for the "personal indulgence".

However, the industry is highly competitive, especially because of its specifics such as locations, customer base, service process reality etc.

The common pains are as the following:

• Little space available for the computer equipment behind the counter
• High customer volume during peak times and days
• Customers leave the line if are not served quickly
• Customer loyalty program either does not exist or is provided by some primitive solution (such as punch cards)
• No connection between the outlets and head office (multi-store)
• No adequate business analytics or reporting

Retail Hero's ideal industry solution includes:

• Retail Hero's Food & Beverage POS Bundle
• Integrated electronic weigh scales
• Integrated card processing
• Microsoft Dynamics Retail Management System
• Retail Hero's AQRMS Quantity Reward Loyalty Program

Please contact us  for more information, case study or quotes.