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Pet Store POS + Customer Loyalty

Retail Hero loves dogs, cats and all other pets and that is why he is particularly proud of the:

POS System for Pet Store Owners (also known as Top Dog POS)

According to the latest statistics, over 56% of total population in US and Canada are pet owners (NPD Group, Inc.). Such large marketplace creates unique opportunity for pet food stores servicing customers - equally in large cities and small communities.

However, it is a competitive marketplace. One of the biggest concerns for a pet store owner is customer loyalty. Customers appreciate professional Pet Store RMS POS Retail Heroadvice, care and additional service they receive in the store, but most they are interested in saving money. Therefore, various loyalty programs (i.e. "Buy 10 bags get 1 free") as a part of Pet Store POS are not only commonplace, but also often supported by the pet food manufacturers.

If you are unsure why do you need a Point of Sale system or what it is, you may find some helpful information in the following article: http://www.topdogpos.com/pos+essentials.aspx

We also offer useful tips for selecting a POS system for your pet store, please read them here: http://www.topdogpos.com/8+tips+to+select+a+pos.aspx

Your pet store may or may not use a common place customer loylaty program known in the industry as "Frequent Buyer" ("Buy 10 bags get 1 free"). You may find some information on the program itself here: http://www.topdogpos.com/frequent+buyer+program+faq.aspx 

Also, you may want to find out how Retail Hero's unique software Q-Rewards works together with Microsoft Dynamics RMS to automate the process and save dozens of manager's hours per month: http://www.topdogpos.com/q-rewards.aspx

If you don't use that particular type of a customer loyalty program, Retail Hero has for you bunch of other loyalty programs which may suite your needs. Hero Points, Happy Checks just to name few. We can always work with your store individually and create a custom loyalty program specially for you.  Integrated POS System for Pet Food Retailers

Pet store POS requirements:

Normally, a store proprietor looks for the following features in a Pet Store POS system:

  • The pet store POS system must be affordable
  • Touch screens are optional: though they may provide better results but will also make the system more expensive
  • Often, integrated electronic scales may make difference for pet store POS
  • There are peak days and times with high customer volume
  • Customer loyalty programs are designed to keep customers coming (i.e. "buy 10 bags get 1 free" or "buy 5 bags get 1 for 50% off") 
  • Must provide connection between the outlets and head office (multi-location)
  • It must provide effective inventory control  
  • It also must provide adequate business analytics or reporting

Retail Hero's ideal Pet Store POS includes:

Standard Pet Food Dynamics RMS BundleA very detailed discussion about the value of a specialized POS computer system compared to ordinary office or home computers, can be found here: http://www.topdogpos.com/retail+hero's+pos+bundles.aspx

Microsoft Dynamics RMS software is the heart of our POS system.What makes it so great? Please read some thoughts on the topic at the following link: http://www.topdogpos.com/what+makes+a+great+pos+software.aspx

 

You might be interested to read a pet store case study prepared by Microsoft regarding a POS solution which Retail Hero has delivered to one of our customers.

Please contact us  for more information or inquiry.

   
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