Seamless Remote Support Services for Dynamics RMS and Dynamics POS Now Available!

Now Retail Hero provides Remote Support services for Dynamics RMS an Dynamics POS users around North America.

Secure, transparent and versatile remote support solution does not require any specific settings for the Dynamics RMS computer or on the users' network, it is compatible with all kind of routers, firewalls and other Internet security tools.

One-to-one interaction with the user during the support session allows the technician to see the customer's screen, interact with the customer's computer, text- and voice-chat and transfer and upload files if necessary. The user retains full control over the dynamics of the session. The session is initiated and terminated by the user - not the technician, which ensures 100% security of the user's computer and/or data.

As of 01/01/2006 the service is available 9:00am-5:00pm PST Monday-Friday on short notice/request or any time during the week and weekend if pre-scheduled.

If you are and RMS user looking for high-quality, dynamic, professional support for your Microsoft Dynamics RMS system, please call us at 888.785.4376 or email info@retailhero.com to receive more information and sign on.

Rates are as low as* USD$80/hour; bulk time pre-purchase discounts available.

*The actual price is depends on various contract and no-contract scenario; the user will be notified upon an enquiry of the actual rate.